Privacy Policy

Neheeka Sampoorn Solutions Private Limited ("Neheeka Solutions", "we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website www.neheekasolutions.com or interact with us in any capacity.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or consultation request
• Subscribe to our newsletter or insights updates
• Apply for a job through our Careers page
• Send us an email or call us directly
• Engage with us at events, conferences, or in person

This information may include your name, email address, phone number, organisation name, job title, and the content of your message.

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies. This may include:

• IP address and approximate geographic location
• Browser type, operating system, and device identifiers
• Pages visited, time spent on pages, and navigation path
• Referring URL and exit pages
• Date and time of your visit

We use standard analytics tools (such as Google Analytics) that employ cookies and similar tracking technologies to collect this data in aggregated, anonymised form.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand how visitors interact with our website. Cookies are small text files stored on your device. You may configure your browser to refuse cookies; however, some features of the site may not function correctly if you do so.

We use the following types of cookies:

• Essential cookies – necessary for the website to function properly
• Analytics cookies – help us understand how visitors use our site
• Preference cookies – remember your settings and preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries, consultation requests, or service proposals
• To send you newsletters, insights, and company updates (with your consent)
• To process job applications and communicate with candidates
• To improve the functionality and content of our website
• To analyse website traffic and understand visitor behaviour
• To comply with legal obligations and protect our legitimate business interests
• To prevent fraud and ensure the security of our systems

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

3. How We Share Your Information

Neheeka Solutions does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

• Service providers: We engage trusted third-party vendors (e.g., hosting providers, email platforms, analytics tools) who process data on our behalf under strict confidentiality agreements.
• Legal requirements: We may disclose information if required by applicable law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to applicable data protection obligations.
• With your consent: We may share your information for any other purpose with your explicit prior consent.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When information is no longer required, we securely delete or anonymise it in accordance with our data management practices.

Enquiry and consultation data is typically retained for a period of three years from the date of last contact. Job application data is retained for up to twelve months unless you are engaged as an employee or contractor, in which case it forms part of your employment record.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted transmission (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights

Subject to applicable law, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Objection: Object to the processing of your personal information for certain purposes.
• Withdrawal of consent: Withdraw consent where processing is based on consent (e.g., newsletter subscriptions).

To exercise any of these rights, please contact us at info@neheekasolutions.com. We will respond to requests within a reasonable timeframe and in accordance with applicable law.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are directed to business and professional users. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised policy will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

Neheeka Sampoorn Solutions Private Limited
2nd Floor, Block B/108, Didwaniya Complex,
Ring Road 01, Raipur – 492001, Chhattisgarh, India
Email: info@neheekasolutions.com
Phone: +91 90000 00000